A core belief of Warren Bennis (from his insightful book On Becoming a Leader) is that organizations are over-managed and under-led. I worked with two organizations which dramatically illustrate his point. Both are billion dollar enterprises, although admittedly in different industries and with different constraints. For the moment, let’s call them A and B.
When computers [...]
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Mary has just come from a meeting with Alex, a relatively new member of her team, where she watched Alex deliver a short presentation. Mary wants to seize the “coachable moment” and give him some feedback on his performance. From her point of view, the presentation went fairly well. That said, it would have been [...]
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Jim thought of himself as a pretty good leader with the bad luck of inheriting a poorly performing team ten months ago. He couldn’t understand why there was a gap between how he saw himself and the performance of the team. I suggested to Jim that he turn his focus for a few moments from [...]
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